At 10jli, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a 10jli player in the Philippines.
All personal and financial data transmitted between your device and 10jli is protected by 256-bit SSL encryption — the same standard used by BPI and BDO online banking.
10jli does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve your 10jli experience.
10jli complies with the Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission (NPC) of the Philippines.
We tell you exactly what data we collect and why. No hidden tracking, no undisclosed data sharing. What you see in this policy is what we actually do at 10jli.
As a 10jli player, you have the right to access, correct, and request deletion of your personal data. We honour these rights promptly and without unnecessary barriers.
10jli retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable Philippine law and PAGCOR regulations.
Summary: This Privacy Policy ("Policy") describes how 10jli ("10jli," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors ("you") who access the 10jli platform at https://10jli.com. By registering an account or using any part of 10jli, you consent to the practices described in this Policy.
10jli is committed to protecting the privacy and personal data of every player on our platform. We understand that trust is the foundation of any relationship between a player and an online casino, and we take our data protection obligations seriously — not just because the law requires it, but because it is the right thing to do.
This Policy applies to all personal data collected through the 10jli website at https://10jli.com, our mobile platform, customer support channels, and any other service operated under the 10jli brand. It should be read alongside our Terms and Conditions, which govern your use of the 10jli platform.
10jli operates in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines , and adheres to the implementing rules and regulations issued by the National Privacy Commission (NPC). We also comply with applicable PAGCOR data handling requirements as part of our regulated operations.
For the purposes of the Data Privacy Act of 2012 and this Policy, 10jli is the data controller responsible for your personal information. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how 10jli handles your data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.
10jli collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details | Processing deposits and withdrawals in Philippine Peso |
| Transaction Data | Deposit history, withdrawal records, wagering activity, bonus usage | Account management, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.
10jli collects your personal data through the following means:
10jli uses your personal data for the following purposes:
To register and maintain your 10jli account, verify your identity and age (21+ requirement), process your deposits and withdrawals in Philippine Peso, and provide you with access to all games and features on the platform.
To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA) of the Philippines, the Data Privacy Act of 2012, and any other applicable laws. This includes conducting Know Your Customer (KYC) checks and reporting suspicious transactions to the appropriate authorities.
To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the 10jli platform. We use automated systems and human review to monitor account activity for signs of abuse.
To respond to your enquiries, resolve disputes, process complaints, and provide you with assistance through our 24/7 live chat support team.
To monitor your gaming activity and identify patterns that may indicate problem gambling. 10jli uses this data to enforce deposit limits, session reminders, and self-exclusion requests in line with our responsible gaming commitments.
To analyse usage patterns, improve the performance and design of the 10jli platform, develop new features, and personalise your gaming experience where you have consented to such personalisation.
To send you promotional offers, bonus notifications, and updates about new games or features on 10jli — but only where you have opted in to receive such communications. You may withdraw your consent at any time by contacting our support team.
10jli processes your personal data on the following legal bases under the Data Privacy Act of 2012:
10jli does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
Our Commitment: In every case where we share your data with a third party, we require that party to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
10jli uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit 10jli. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 10jli platform. We do not use cookies to serve third-party advertising.
10jli implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 10jli will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
10jli retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law and PAGCOR regulations. Specific retention periods include:
When your data is no longer required, 10jli will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 10jli:
To exercise any of these rights, please contact our Data Protection Officer via live chat or email as detailed in Section 15. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
The 10jli platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on 10jli, please contact our support team immediately via live chat so we can investigate and take appropriate action.
The 10jli platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 10jli platform and does not cover the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. 10jli is not responsible for the content or privacy practices of external websites.
10jli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.
Your continued use of the 10jli platform following the posting of any changes to this Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how 10jli protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 10jli handles your personal data, please contact our Data Protection Officer:
Live chat support is available 24 hours a day, 7 days a week via the 10jli platform.
Please note that email addresses are displayed as plain text for security purposes and are not clickable links. For the fastest response, we recommend contacting us via live chat. We aim to acknowledge all privacy-related enquiries within 72 hours and to resolve them within 30 days.
Now that you know exactly how 10jli protects your data, you can play with complete peace of mind. Join thousands of Filipino players enjoying 800+ games, instant GCash payouts, and 24/7 support — all on a platform built with your privacy at its core. Must be 21 or older.
21+ only · PAGCOR regulated · Data Privacy Act compliant · Play responsibly